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Delids

Loyalty programs for restaurants

So your customers come back.

Delids brings your restaurant's loyalty program to your customers' phones and turns every visit into a reason to come back.

A half-full stamp card in the customer's app.
A reward ready to redeem in the customer app, with its deadline.

What happens today

Getting your customers to come back shouldn't be left to chance.

You can offer a great experience and reward your customers, but without a system it is hard to keep that relationship going after each visit.

  • The relationship ends when they leave

    Once they have paid, you have few ways to keep the relationship with that customer going and give them a reason to come back.

  • You don't know who comes back

    You may recognise some regulars, but you have no clear view of who returns or how often.

  • You don't know what's working

    Without an activity history, it is hard to tell whether your loyalty efforts are getting your customers to come back.

Delids gives you the system.

Create and manage your restaurant's loyalty program, keep every interaction on record and find out who comes back and how often.

See how it works

How it works

Your loyalty program, all in one place.

Set up how you want to reward your customers, invite your team and let Delids keep every membership, progress and reward connected.

  1. 1

    Pick a template

    Coffee, breakfast, set lunch or visits. Each comes with a goal, a reward and a redemption deadline, and you can change all of it.

    Program templates screen in the Delids app.
  2. 2

    Print your poster

    Every program includes a poster with its QR, ready to print or save as a PDF. Put it where your customers can see it.

    Printable poster for a Delids program, with its QR code.
  3. 3

    Your customer scans it and joins

    Your customer only needs their phone camera and their Google account to get into their app and take part in your program.

    Screen where a customer joins a program after scanning the QR.
  4. 4

    Record every visit

    Scan the customer's code to record their participation in both apps according to your program's rules.

    A scanned customer in the Delids app, with their card and the button to add a stamp.

What your customer sees

Their loyalty, always on their phone.

Delids brings restaurants' loyalty programs together in one place. Customers get in from their phone just by scanning a QR.

  • All the loyalty programs your customer has joined, in one place.
  • They always know how much is left, which rewards they have earned and which ones they can redeem.
  • They always have their programs with them, with no paper cards to keep or remember where they left.
  • They find out which rewards are available and can show them at the restaurant whenever they want to redeem them.

Each restaurant only sees the activity of its own customers at its own place.

A program's stamp card in the customer app, with its boxes and reward.
The customer's personal QR code in the customer app.
A reward ready to redeem in the customer app, with its deadline.

The two apps

One for your counter, one for your customer.

Delids is two apps that work together: what you record at the counter shows up on your customer's phone. Both open in the browser on your phone, with nothing to install, and you get in with a Google account.

Icon of the Delids app for restaurants.

Your restaurant's app

app.delids.com

You create your program, print its poster and scan your customers to record every visit. You get in with your Google account, and your employees with the restaurant code.

Open the restaurant app
Icon of the Delids app for customers.

Your customers' app

my.delids.com

Your customers see their cards here, how much they have left and the rewards they can redeem. They join by scanning the QR on your poster and get in with their Google account.

Open the customer app

Delids is built for the phone, which is where you serve: both apps open in the browser on a phone or a tablet, with nothing to install, and you can add them to the home screen. Open one on a computer and it hands you a code to carry on from your phone.

Pricing

Truly free. Unlimited customers.

Free

€0

No credit card.

  • 1 active program at a time
  • As many drafts and paused programs as you like
  • 1 owner + 4 active employees
  • Unlimited customers
  • Unlimited rewards

Everything you need to launch your first loyalty program.

Create my free program

Pro

Coming soon

For restaurants that want to grow their loyalty strategy and understand their customers better.

  • Several active programs at once
  • As many drafts and paused programs as you like
  • More ways to build loyalty
  • 1 owner + 9 active employees
  • Unlimited customers
  • Unlimited rewards
  • Analytics on customer retention, repeat visits and behaviour

Your customers and their participation are never limited by your plan.

FAQ

What people usually ask before starting.

Do I need to buy any hardware?

No. A phone with a camera is enough: scanning works from the browser.

Does my customer need to download an app?

No. When they scan your QR, Delids opens straight in the browser on the customer's phone. They can install the app on their phone if they want, but they don't have to.

What if there's no signal in the restaurant?

If the customer has Delids installed, they can show their code even offline. To record their participation, the restaurant's phone does need an internet connection.

What happens if I pause a program?

It stops accepting new entries, but no customer loses what they have already collected. Before you pause it, Delids shows you how many customers take part in the program so you can make an informed decision.

Can I change the goal of a program that is already running?

Yes. Progress already under way finishes with the goal it had, and anything that starts afterwards uses the new one.

What if an employee records participation that shouldn't count?

Every participation is recorded with who logged it and when. A manager can void it. New employees cannot record anything until you approve them.

Can other restaurants see my customers?

No. Even if your customers use Delids at several restaurants, each one only sees what happens at its own place: the name the customer chooses to show, their programs and rewards. Nobody sees their email or what they do elsewhere, and Delids doesn't use that data for advertising or sell it.

Which languages is it in?

English, Spanish and Portuguese, both the restaurant app and your customers' app.

Contact

Rather talk first?

Tell us about your restaurant and what you'd like to do. We'll reply by email.

We only use your details to reply to you. More in the privacy notice.

Your next customer could be the first one who comes back.

Create your program, print your poster and give the first stamp today.

Create my free program

Sign in with Google. No credit card.

Open Delids on your phone

Delids runs on your phone. Scan this code with the camera of the phone you'll use at the counter: sign in with Google and create your restaurant for free.

QR code that opens the Delids app for restaurants.

app.delids.com

Open your customers' app on your phone

The app your customers use runs on the phone too. Scan this code to see it on yours: the cards, the customer code and the rewards.

QR code that opens the Delids app for customers.

my.delids.com